Tenant FAQs

Answers to your common questions

Can I see a place before I apply?

No, we do not show properties prior to the approval of your application.


Can you hold a place before I apply?

No, we do not reserve properties. We process applications in a first come first serve basis, providing an equal opportunity for each applicant.


Do I pay first month’s rent and last month’s rent with my security deposit?
Yes, in most cases; however, there are some properties that do not require the last month rent up front.

How do I pay rent?
You can mail or drop your payment by our office or pay by debit card online.

How old do you have to be to apply?
You must be 18 years of age and a legal citizen or have a valid US VISA.

I want to get a pet. What do I do?
Contact your property manager. A request will be made to the owner. Upon approval you will be required to sign a pet addendum accepting full responsibility for the pet and possible damages, as well as pay the required deposits and/or fees. Some insurance restrictions do apply with pets in certain properties.

I want to move out, but my roommate wants to stay. What do I do?
Make an appointment to meet with your property manager. You will need to meet certain criteria to qualify for the property on your own. In addition, your roommate will need to sign an addendum vacating the property with you accepting full responsibility.

Is the deposit refundable?
Yes. It is our goal to return you full deposit.  If you clean the property has described in the move out check list and have paid all of the required rent and/ or utility bills, you will receive your full deposit within 30 days of vacating.

My lease expiration is coming and I want to move out. What do I do?
Submit online or in person at the office a 30 day written notice. We will provide you with a move out cleaning checklist to ensure you receive your full deposit refund.

What is an emergency? Who should I call?
Fires, floods, lack of water or heat, any structural damage to the property would all typically be considered emergencies. The emergency line can be used if you are locked out and have no way to gain access to the property. A tenant is responsible for the costs associated with a lock out. Typical items such as: a leaky faucet, no air conditioning, no electricity to a certain area of the house would not be considered an emergency and should be reported the next time the office is open.

Who is responsible for paying for repairs & maintenance requests?
The owner is required to maintain certain items in the property, while some items are to their discretion. Any repairs deemed to be from the neglect or misuse of a tenant will be a tenant’s responsibility.

Who needs a cosigner?
Any applicant who does not meet the requirements for credit and/or rental history. There are a few exceptions where a cosigner might be necessary due to additional reasons.

You have a property I want to rent. How do I apply?
For your convenience you can apply online or in person at our office located at 314 North 3rd Avenue, Sandpoint Idaho. Our office is open Monday through Friday between 9am and 5pm.

O: (208) 263-9233
F: (208) 255-4563

314 N. Third Avenue
Sandpoint, Idaho 83864

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